All of my drawer knobs are made-to-order and may take approximately 2 weeks (or less) to ship depending on current workload. Packages will be shipped first class mail up to 13 oz, anything above will be shipped priority. You will receive a confirmation once your order has been shipped along with a tracking number.

All sales are final, however, if you have a problem with your order or you received an item damaged, please contact me.

It is recommended if you are unsure about colors or patterns that you order 1 knob and see how you like it before you commit to placing a larger order.

INTERNATIONAL SHIPPING (outside the US) buyers are responsible for any and all fees, customs, taxes and duties associated with their purchase - these fees are not included in any shipping fees applied to your order. Most international orders are received at their destinations via first class mail within 3 weeks of posting; however, it can take longer depending on our respective postal systems and customs. Please note that some countries will apply additional customs fees/taxes/handling charges on imported packages, which are the responsibility of the buyer, so please plan accordingly. I have no control over which countries and which packages will have these additional fees applied to them.

Please know that I am not responsible for lost or stolen packages. You are welcome to contact your local main postal service with your tracking number so they can help you locate it should this happen. If you are interested in purchasing insurance for your items, please contact me before you place an order.

Because of the nature of the product, I do not offer refunds of any kind on digital items.